Work

Selected case studies.

Two recent projects showcasing end-to-end product strategy and design execution.

Product Design

Application Onboarding Streamline

Reduced a 35-minute onboarding workflow by way of targeted UX analysis, avoiding a full-scale overhaul. 

+16% conversion −50% completion time
View case study
UX Design

Provider Search Design

Researched and created a net-new, high-touch provider search tool.

<5% zero-return −30% support tickets
View case study